FAQ

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

In the event of a breakdown, contact our customer support immediately. We will provide assistance and arrange for a replacement vehicle if necessary. Please refer to the emergency contact information provided in your rental agreement.

Our policy requires you to return the car with the same amount of fuel as when you picked it up. If the car is returned with less fuel, a refueling fee will be charged. Please refer to your rental agreement for more details.

Yes, you can add an additional driver to your rental agreement. The additional driver must meet the same age and license requirements as the primary driver. Additional charges may apply.

Our return policy allows you to return the car at any of our designated return points. Please ensure the car is returned in the same condition as it was rented. Late returns may incur additional charges. For more details, refer to our return policy page on the website.

To book a car, visit our website and navigate to the 'Booking' section. Select your desired car, choose your rental dates, and complete the booking form. You will receive a confirmation email once your booking is successful.

You can pick up the car at any of our designated pick-up points. The available pick-up locations will be listed during the booking process. You will also receive detailed instructions in your booking confirmation email.

To pick up the car, you will need to present a valid driver's license, a credit card in your name, and your booking confirmation email. Additional identification may be required depending on the pick-up location. Please refer to our terms and conditions for more details.

Yes, cancellations made within 24 hours of the scheduled pick-up time may incur a cancellation fee. For more details on our cancellation policy, please visit the 'Cancellation Policy' section on our website.

Yes, you can modify your booking by logging into your account on our website and navigating to the 'My Bookings' section. From there, you can change your rental dates, car model, or pick-up location. Please note that modifications are subject to availability and may incur additional charges.

Yes, there is a mileage limit for our rental cars. The specific limit will be mentioned in your rental agreement. Exceeding the mileage limit may incur additional charges.

We accept various payment methods including credit cards, debit cards, and mobile money. You can select your preferred payment option during the booking process.

In case of an accident, ensure your safety first and contact emergency services if needed. Then, inform our customer support immediately. Follow the instructions provided in your rental agreement for further steps.

The minimum rental period for our cars is 24 hours. Rentals shorter than this period are not available. Please refer to our rental terms for more details.

If you return the car late, additional charges may apply. The late return fee will be calculated based on the hourly rate. Please refer to our terms and conditions for more details.

While we cannot guarantee a specific car model, we will do our best to accommodate your preferences. You can select your preferred car category during the booking process.

Yes, you can rent a car for someone else. However, the person who will be driving the car must meet our age and license requirements and be present at the time of pick-up to sign the rental agreement.

Additional fees may apply for services such as late returns, additional drivers, young driver surcharge, and refueling. Please refer to our terms and conditions for a detailed list of potential fees.

To return the car, please bring it to the designated return location at the agreed-upon time. Ensure the car is in the same condition as when you picked it up. Our staff will inspect the car and finalize the return process.

In the event of a breakdown, contact our customer support immediately. We will provide assistance and arrange for a replacement vehicle if necessary. Please refer to the emergency contact information provided in your rental agreement.

Yes, you can add an additional driver to your rental agreement. The additional driver must meet the same age and license requirements as the primary driver. Additional charges may apply.

Our fuel policy requires you to return the car with the same amount of fuel as when you picked it up. If the car is returned with less fuel, a refueling fee will be charged. Please refer to your rental agreement for more details.

Yes, you can extend your rental period by contacting our customer support team. Extensions are subject to availability and may incur additional charges. Please inform us as soon as possible to ensure a smooth extension process.

Yes, we offer insurance options for our rental cars. You can choose the insurance coverage that best suits your needs during the booking process. For more details, please refer to our insurance policy page on the website.

Yes, renters must be at least 21 years old to rent a car from us. Additionally, drivers under the age of 25 may be subject to a young driver surcharge. Please refer to our terms and conditions for more details.